Shipping Policy
Shipping:
At manokamna.in, our goal is to deliver products to you in prime condition and with utmost speed. Delivery charges, where applicable, will be included in your order.
Upon placing an order, you’ll receive an email detailing your purchase. Another email will follow once your item(s) have been dispatched, including shipping specifics. Please note that while the courier may take some time to update tracking codes, rest assured your package has been picked up.
Delivery:
We entrust all deliveries to reputable courier services. If no courier operates in your vicinity, we’ll utilize India Post’s Book post/ Speed post/parcel service for shipping.
Orders within India are typically dispatched within 2 working days. Delivery times vary between 2-7 working days for areas served by renowned couriers. For other regions, India Post’s services may take 1-2 weeks, contingent upon location and India Post’s delivery policy. Business days exclude public holidays and Sundays.
Custom Incense products may necessitate 7-10 days for shipping due to their made-to-order nature. Actual courier transit times are additional.
Incorrect Shipping Information:
Please ensure accurate and complete shipping information when placing orders on manokamna.in. Once products are dispatched or out for delivery, shipping details cannot be changed.
In the event of incorrect shipping information, the product will be returned to us by the courier service. Depending on our decision, you may receive a coupon code or store credit.
While we regret any inconvenience caused, we are not liable for losses, delays, or claims arising from incorrect shipping information provided during the order placement.