Refund Policy

1. 30-Day Money-Back Guarantee

At Manokamna, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a full refund within 30 days of purchase, no questions asked.

2. Eligibility for Refunds

To be eligible for a refund, your product must meet the following conditions:

• The product must be purchased within the last 30 days
• The product must be in its original, unopened packaging (when possible)
• The product must not show signs of use or damage
• All original packaging and documentation must be included
• The product must not be a clearance or final sale item

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at support@manokamna.in
2. Provide your order number and reason for the refund
3. Include photos of the product and packaging if requested
4. Follow the return shipping instructions provided
5. Ship the product back to us at your own expense

4. Return Shipping

Customers are responsible for return shipping costs. We recommend using a tracked shipping method to ensure your package arrives safely. Once we receive and inspect your return, we will process your refund within 5-7 business days.

5. Refund Processing Time

Refunds are processed within 5-7 business days after we receive and inspect your returned item. The refund will be credited to your original payment method. Depending on your bank or credit card company, it may take an additional 3-5 business days for the funds to appear in your account.

6. Non-Refundable Items

The following items are not eligible for refunds:

• Clearance or final sale items
• Items purchased more than 30 days ago
• Items that have been opened, used, or damaged
• Items without original packaging
• Customized or personalized products
• Digital products or downloads

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photos of the damage. We will either send you a replacement at no cost or process a full refund, depending on your preference.

8. Exchanges

If you would like to exchange a product for a different size, color, or item, please contact our customer service team. We will provide you with return shipping instructions and ship your replacement item once we receive your return.

9. Partial Refunds

Partial refunds may be issued for items that show signs of wear or use beyond what is considered acceptable. The amount of the refund will be determined based on the condition of the item.

10. Sale Items

Sale items are final sale and are not eligible for refunds or exchanges. However, if the item is defective or damaged, we will replace it at no cost.

11. International Orders

International customers are responsible for all return shipping costs and any customs or import duties. Refunds will be processed in the original currency and may be subject to currency conversion fees.

12. Refund Disputes

If there is a dispute regarding a refund, both parties agree to resolve the matter through good faith negotiation. If a resolution cannot be reached, the matter may be escalated to a third-party mediator.

13. Contact Us

For questions about our refund policy or to initiate a return, please contact us at:

Manokamna
Email: support@manokamna.in
Phone: +91-7065946911
Address: Badauli Bangar, Sector 154, Noida

14. Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website following the posting of revised terms means that you accept and agree to the changes.